Because all products are made to order, Imaza Design does not accept returns, exchanges, or refunds for:

• Change of mind
  • Incorrect size selection
  • Ordering errors made by the customer

If an item arrives damaged, defective, or misprinted, you must contact us within 7 days of delivery and provide:

• Order number
  • Clear photographic evidence
  • Description of the issue

If approved, a replacement will be shipped at no additional cost.

Claims that do not meet these conditions may be denied.